Organic Chemistry Flashware

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System Requirements for Nelson Flashware Web Sites
Frequently Asked Questions
Classroom Viewing
Requests and Reports

System Requirements for Nelson Flashware Web Sites

Minimum hardware system requirements have not been determined.

Nelson Education has tested the site on the following hardware/system/browser configurations with Flash Player 10. For best results, use one like those listed here:

Hardware*

Operating Systems

Web Browsers

Intel Core 2
2.4 GHz, 2 GB RAM

Windows XP SP3
Windows 7 (32-bit)

Internet Explorer 7, Firefox 3.5
Internet Explorer 8, Firefox 3.5, Google Chrome 3

Intel Core 2 Duo
 3 GHz, 4 GB RAM

Windows Vista (32-bit) SP2
Windows Vista (64-bit) SP1
Windows 7 (64-bit)

Internet Explorer 8, Safari 4
Internet Explorer 7, Firefox 3.5
Google Chrome 3

PowerPC
2 GHz, 1.5 GB RAM

Mac OS X 10.4.11

Safari 3, Firefox 3

Intel Core 2 Duo
 2 GHz, 1 GB RAM

Mac OS X 10.5.8

Safari 4, Firefox 3.5

*These systems include commonly used graphics and sound hardware

Frequently Asked Questions

1. How do I check my hardware configuration, system type, and version?
Windows: Right-click My Computer (XP) or Computer (Vista, 7) on your desktop or Start menu, and select ‘Properties’.
Mac OS X: Click the Apple menu and Select 'About This Mac'.

2. How do I check my Web browser and version?
Windows: Click the Help menu on the upper right and select ‘About (browser name)’. Mac OS X: Click the browser menu in the upper left and select ‘About (browser name)’.

3. My system configuration is not one of the ones listed. Can I still use this site?
In most cases, yes as long as you have a high-speed Internet connection and the minimum Flash Player 8 plug-in. System Requirements for Flash Player 8:
http://www.adobe.com/products/flashplayer/productinfo/systemreqs/flashplayer8/

4. How do I find the version of Flash Player I have and check that it is working?
Click this link: http://www.adobe.com/software/flash/about/ A movie will play and the version of Flash Player will appear in a box below it.

5. The site is slow or the connection freezes. What causes this and what can I do?
There are many factors that can cause this that are beyond Nelson’s control. Even with high-speed internet, some disruptions will occur. If you find this is happening often from home, check with your Internet Service Provider. When at school, report it to your Instructor, who may then contact Nelson Higher Education Request.

6. I am not able to connect to the site with my access code. Who do I contact?
Report it to your instructor, or contact Nelson Higher Education Request.

7. My access was working before, but I’m having problems connecting. What can I try?
Make sure you have your access code written down then try clearing your Web browser:
Internet Explorer: from the Tools menu > Internet Options > General > Browsing History > Delete – delete Temporary Internet files, History, and Passwords.
Firefox (Windows): from the tools menu > Clear recent history > Clear Now.
Safari (Mac OS): from the Safari menu > Empty Cache, or Reset Safari (in order).

8. My system or browser prevents me from viewing Active content. What can I do?
In Microsoft Internet Explorer, ensure that you follow any prompts it presents to “allow Active (or blocked) Content”. Other things to check are restrictions on your computer account, and Firewall settings. The site should be on your list of allowed locations. In Windows 7 and Vista it may help to temporarily turn off the User Account Control. See this Web site for directions on how this can be done: http://windows.microsoft.com/en-CA/windows-vista/Turn-User-Account-Control-on-or-off.

9. Can I use the site with screen readers or other programs that aid me to use my computer?
The Flashware pages are not readable by screen readers although you may want to check with your technology provider support for options. Instructors who wish to obtain reader accessible formats may apply through: www.cengage.com/permissions/

10. Is there a way to print Flashware pages?
No, the eBook pages are copyright protected and cannot be printed.

Classroom Viewing

When projecting Flashware in a classroom:

1. Maximize and focus the image using your data projector's lens adjutsments.
2. Open a web browser and go the Flashware site.
3. Login with your username/password and select one of the Flashware animations
4. Maximize your browser window (Flashware will scale automatically)
5. Optional: switch to full-screen mode (example, F11 for Internet Explorer).

Requests and Reports

Organic Chemistry Flashware is continually being expanded and updated. If you would like to suggest a new Flashware animation, please contact flashware@unb.ca. New items can be added and made available to all subscribers.

Found a bug or a typo? Please let us know. They can be corrected within days for the benefit of all subscribers.

Copyright © 2007, Ghislain Deslongchamps